Start here
AI Workflow Diagnostic
Pin the one workflow that is costing you the most, and decide with a plan whether AI belongs in it.
- Current task, decision, and handoff map
- Authority and source boundary
- Baseline and measurement plan
- A clear decision: build, prepare, or stop
Not included
- Guaranteed savings or outcome metrics
- A promise that a build will follow
Straight answers
- What if we are not ready?
- If the project isn't worth building, I'll tell you before you spend. The diagnostic saves you from the wrong project.
After the diagnostic
Working-System Sprint
Take one workflow from map to live practice: measured against a baseline, owned by your team, with human approval where it matters.
- One workflow, live in production, with a reachable owner
- Read-only or draft-first rollout
- Human approval for consequential actions
- Training, correction, and adoption record
- Stop and rollback criteria
Not included
- Company-wide transformation programs
- Unbounded timelines without stop criteria
Straight answers
- What does the team own afterward?
- A supervised workflow their people can run, with a baseline, correction path, and rollback criteria.
When off the shelf is not enough
Built
Custom Software & Integrations
When nothing off the shelf fits, I build a focused system you own: accounts, data, code path, docs, and a fallback that outlives the engagement.
- Bespoke internal tools and apps
- Integrations between the systems you already run
- Client ownership: accounts, data, code or defined license, credentials, documentation, fallback
- Remove → redesign → configure → integrate → automate → build
- Training and a defined stabilization period
Not included
- An agency bench or fixed feature menus
- Unlimited maintenance or enterprise scale claims
Straight answers
- What happens when it breaks on Saturday night?
- You own the accounts, data, code or defined license, documentation, credentials, and fallback procedure. Stabilization is defined before build starts.
Custom software in depth→
Public front door
Operating
Websites & Inquiry Systems
Make the public site a working front door: clear positioning, structured intake, and follow-up that lands in a working system.
- Positioning and structured service content
- Design and build
- Structured intake and documented inquiry / response flow
- Analytics and conversion baseline
- Client-owned domain, hosting, and accounts
- Prioritized workflow backlog
Not included
- SEO ranking or traffic promises
- Lead-volume guarantees
Straight answers
- Is this a generic web shop?
- No. The site is the public front door to a measurable workflow: positioning, intake, and follow-up that land in a system, not an inbox.
After a system ships
Managed AI Operations
Keep a shipped system observed, corrected, and reviewed so your team stays capable, not dependent.
- Monitoring and incident triage
- Source and permission upkeep
- Evaluation and prompt or version changes
- Adoption office hours
- Monthly operating review
Not included
- Unlimited requests or uncapped usage
- Theater SLAs that look good on a slide and fail in the field
Straight answers
- Does managed ops lock us in?
- No. A client that can own the result is a design success. The engagement is temporary; the capability remains.